By Joe Woods
This article first appeared in Retail Insider
The growing e-commerce trend of click-and-collect is upon us, especially with holiday shopping right around the corner.
The concept of click-and-collect is simple. A customer orders a product online and then proceeds directly to the physical retailer to collect his purchase. The popularity of this trend is that each shopper is able to browse online from the comfort of his own home and, rather than pay for shipping and anticipate the delivery, the shopper can collect his purchase from the store at his own convenience.
Benefits of click-and-collect are rich for both customers and retailers. For shoppers, it is a reasonable alternative to expensive same-day delivery, allowing shoppers to forgo shipping altogether…Read More »
Anyone trading online understands that there is a tremendous opportunity if you can crack the International market. Getting access to volume and growth markets is key, but you must also remember to look at your target market, the number of resources you have to support a new market and most importantly, return on investment.
Retailers looking to go international often have their eyes set on China in particular. China is, after all, the biggest opportunity for most online merchants. To put this into context – the US Market is $343b growing at 11% with growth slowing in the future. The Chinese…Read More »
We are delighted to announce that contiigo is the first hybris APAC Platinum Partner. Our team has worked tirelessly to deliver on our promises to our clients, and to set the bar in terms of quality.
contiigo was the original reseller of hybris in ANZ and has been instrumental in establishing hybris’ presence in the region. Today, no other hybris partner comes close in terms of project experience, or the number of trained and certified consultants that contiigo has on the ground in APAC.
Whilst we are proud of our achievements to date, we intend to continue to grow our local team of omni-channel experts including business analysts, architects, project managers and developers and to remain the leading e-commerce integration services business in the…Read More »
The last 10 to 15 years of e-commerce featured an array of sensational internet e-commerce solutions.
We’ve all heard plenty of stories about the overly lavish and sometimes crazy ideas that somehow found angel funding. Many of them will serve as conversation fodder for years to come. But the e-commerce innovations of the last decade have provided an exciting platform upon which the next ten years will only improve upon.
The early rounds of e-commerce players were awash with dreams of IPO riches. Many retail brands would structure their online teams as separate companies, leading to e-commerce solutions often with inconsistent and fractured branding. At this time venture capitalists and angel investors threw heaps of cash into the arena to see which ideas might be the…Read More »
Giving shoppers the ability to purchase a product online and pick up in-store, known as “click-and-collect,” has quickly become a staple of a successful omni-channel retail strategy. These programs are gaining popularity among consumers and provide a ripe opportunity for retailers in a variety of industries, including apparel, consumer goods, grocery and others.
Accenture’s latest study on U.S. shopping behavior demonstrated that 19% of U.S. consumers use click-and-collect services. In fact, a recent survey conducted by UPS found that 44% of consumers would be more likely to shop at a retailer if they could buy online and pick up in-store.
Industry research suggests consumer adoption of click-and-collect will continue to accelerate. According to research released by Planet Retail this month, nearly 76% of shoppers in the…Read More »
I’m excited to be able to announce (especially to those on LinkedIn who thought Joe Woods had quit the company!) the launch of Loop Integration, contiigo’s US joint venture with top European digital agency Amaze PLC. Loop will be based in Chicago and led by Joe Woods. Press Release here.
Our relationship with Amaze was borne out of an earlier partnership to deliver a global ecommerce solution for a well-known sportswear manufacturer. We built several of the multi-country sites together with Neoworks, Europe’s leading hybris specialist and with Amaze as the Systems Integrator.
hybris is in it’s nascent state in the US, and the timing seemed right for both…Read More »
Managing a fast growing business certainly has its challenges. It’s said that as they grow, organisations have certain tipping points – typically at around 10, 30 and 100 employees or so. Well I can vouch for those first two!
This past year has required significant maturing as an organisation. No longer are we just a bunch of great developers. We now have specialist teams, clear responsibilities and accountabilities, and improved processes… all designed to ensure successful projects; a happy team; continued great customer relationships; and to facilitate our anticipated future growth.
The acquisition of hybris by SAP has also seen the emergence of a wave of new market competitors. Whilst many of them have limited, or even zero hybris…Read More »
Out of the box (OOTB or just OOB) is a small phrase with a big impact. It can help you decide why one software product is better than another (“We chose this application because it has more order management features out of the box.”); it lines the pockets of sales reps the world over (“Because we offer more features out of the box, you’ll be live in weeks, not months!“); and it causes quite a few headaches for software integrators like us (“How the hell can you charge me 5 days work for this feature? We saw this in the demo and were told it was out of the box!“)
OOB. So what’s it really mean? Is OOB…Read More »